All broadband issues can be discussed directly with the broadband company.

Simply call the below number, give them your apartment number and full name. Then follow any instructions they may give you. In some instances you may require a visit which you can organise directly with Pure Broadband.

Pure Broadband 01482 778 838 If the issue does not get resolved after troubleshooting and visits, please speak to a member of staff who will look into this further with you.